**Terms & Conditions for using DocScan.in**

Last Updated: 05-12-25

Welcome to DocScan.in (“Platform”), owned and operated by DocScan.in (“Company”, “We”, “Us”).
By accessing, subscribing, or using any service on DocScan.in, you agree to these Terms & Conditions (“Terms”).
If you do not agree, please do not use the Platform.

1. Definitions

• “Platform” – The website www.docscan.in and all associated services such as passport scanning, OCR, ID scanning, secure storage, and reporting.
• “User/Subscriber/You” – Any individual or organization using or purchasing the services.
• “Data” – Documents, images, IDs, passport details, and any personal or sensitive data uploaded by the User.

2. Acceptance of Terms

By creating an account or subscribing to DocScan.in services, the User agrees to:

• Be bound by these Terms.
• Ensure lawful use of data and documents uploaded.
• Use the Platform only for permitted and legal activities.

3. Services Provided

DocScan.in provides:

1. Passport & ID scanning
2. OCR-based data extraction
3. Cloud storage for uploaded files
4. Excel/report generation
5. Dashboard and API access (if applicable)
6. Customer support

The Company may add, modify, or discontinue features with reasonable notice.

4. Eligibility

Users must:

• Be at least 18 years of age.
• Represent a valid individual, agency, or business entity.
• Use the Platform only for legitimate and lawful purposes.

5. Account Registration

Users must:

• Provide accurate registration information.
• Maintain confidentiality of login credentials.
• Take responsibility for all activities under their account.

The Company may suspend accounts in case of suspicious or unlawful activity.

6. Subscription Plans & Payments

• All services are subscription-based with fees payable in advance.
• Once paid, fees are non-refundable, unless otherwise stated.
• The Company reserves the right to revise pricing with prior notice.
• Paid features will be accessible only during the active subscription period.

7. User Responsibilities

You agree not to:

• Upload illegal, forged, or unauthorized documents.
• Misuse the Platform for data scraping, duplication, or reverse engineering.
• Use the Platform to process data without proper permission from your clients/customers.
• Attempt unauthorized access into the Platform’s systems.

8. Compliance With DPDP Act 2023 (Digital Personal Data Protection Act)

8.1 Roles Under the DPDP Act

• You (User/Agency) act as the Data Fiduciary for personal data collected from your customers.
• DocScan.in acts as the Data Processor strictly for document scanning and processing.

8.2 DocScan.in Obligations

DocScan.in will:

• Process personal data only based on written or electronic instructions from the User.
• Maintain reasonable security safeguards to prevent data breaches.
• Not disclose, sell, or share personal data with third parties.
• Notify the User of any data breach within a reasonable time.
• Retain data only as long as necessary for service delivery.

8.3 User Obligations (Data Fiduciary)

The User must:

• Obtain valid consent from customers before uploading their documents.
• Provide rights to data principals (access, correction, erasure) as required by DPDP Act.
• Ensure accuracy and lawful purpose of data collected.
• Appoint a grievance contact (if required by law for your entity size).

8.4 Cross-Border Data Transfer

If any processing occurs outside India, it will be done in accordance with DPDP Act requirements.

9. Data Storage & Retention

• Uploaded documents may be stored on secure servers within or outside India.
• Users may request deletion of uploaded data.
• Deleted data may remain in backup servers for a limited period as per retention policy.

10. Confidentiality

Both parties agree to maintain strict confidentiality of:

• Uploaded documents
• Extracted data
• Business information

Except where required by law or for service delivery.

11. Intellectual Property

• The Platform, software, design, UI/UX, algorithms, and branding are the exclusive property of the Company.
• Users receive a non-transferable license to use the Platform during their subscription.
• Reproduction, modification, or resale of software/services is prohibited.

12. Service Availability

• The Company aims for 99% uptime but does not guarantee uninterrupted service.
• Planned maintenance will be notified whenever possible.
• The Company is not responsible for disruptions caused by third-party hosting providers, internet failures, or user-side issues.

13. Limitation of Liability

To the maximum extent permitted by Indian law:

• The Company is not liable for losses arising from incorrect or illegal data uploaded by Users.
• The Company is not responsible for indirect, incidental, or consequential damages.
• Total liability is limited to the subscription amount paid in the previous three months.

14. Termination

The Company may suspend or terminate access if:

• The User violates any law or term.
• Account misuse or unauthorized activity is detected.

Upon termination:

• User access is removed.
• Data may be deleted as per retention rules.

15. Governing Law & Jurisdiction

This Agreement shall be governed by the laws of India.
All disputes, claims, or legal proceedings shall be exclusively subject to the jurisdiction of the courts at Ahmedabad, Gujarat.

16. Amendments

The Company may update these Terms periodically. Continued usage of the Platform constitutes acceptance of revised Terms.

17. Contact Information

For support or legal queries:

Email: support@docscan.in
Website: www.docscan.in
Registered Office: [Insert your company address]